Privacy policy · Best4K IPTV UK
Privacy Policy
How Best4K IPTV UK collects, uses and protects your personal data, and the rights you have under UK data protection law.
Last updated: 4 November 2026
1. Who we are
This Privacy Policy explains how Best4K IPTV UK ("we", "us") collects and uses personal data when you visit best4kiptvuk.com, contact us, start a trial or use our Service. We aim to handle your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. You can contact us about privacy at [email protected].
2. Data we collect
Data you give us
- Your name, WhatsApp number and/or email address when you message us.
- Your device type, app and, for some devices, its MAC address, so we can set up your login.
- Order details, such as the plan you bought, dates and amounts.
- Anything you include in messages to our support team.
Data collected automatically
- Technical data when you use the Service, such as IP address, device type, app, connection times and usage needed to run and protect the Service.
- Website data such as pages visited, browser type and approximate location, collected through cookies and analytics tools.
Payment data
Payments are handled by the payment provider you choose. We do not store full card numbers.
3. How we use your data
- To create, deliver and support your trial or subscription.
- To enforce our one-login-one-device rule and prevent misuse, fraud and abuse.
- To reply to your questions and provide 24/7 support.
- To process payments and refunds and keep records required by law.
- To improve our website and Service using anonymous or aggregated statistics.
- To send you service messages, such as renewal reminders. We only send marketing if you agree, and you can opt out at any time.
4. Legal bases
We use your data because it is necessary to provide the Service you asked for (contract), to meet legal obligations such as accounting rules, for our legitimate interests in running, securing and improving the Service, and, for optional cookies and marketing, with your consent.
7. International transfers
Some of our team and service providers may be located outside the UK. When your data is transferred outside the UK, we take steps to make sure it is protected to a similar standard, for example by using providers with appropriate safeguards.
8. How long we keep data
We keep account and order data for as long as you use the Service and for up to 6 years afterwards for accounting and legal reasons. Support messages and technical logs are kept only as long as needed for support and security, then deleted or anonymised.
9. Your rights
Under UK data protection law you have the right to:
- Access the personal data we hold about you.
- Ask us to correct inaccurate data.
- Ask us to delete your data, where we have no legal reason to keep it.
- Object to or restrict certain uses of your data, including marketing.
- Ask for a copy of your data in a portable format.
- Withdraw consent at any time, where we rely on consent.
To use any of these rights, email [email protected]. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.
10. Security
We use reasonable technical and organisational measures to protect your data. Please keep your login details private and never send passwords or full card numbers in messages to us.
11. Children
Our Service is intended for adults. We do not knowingly collect data from children under 18.
12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version, with its "last updated" date, is always on this page.
13. Contact us
For any privacy question or request, email [email protected] or message us on WhatsApp. See also our Terms of Service and Refund Policy.